Embedding innovations into existing environments
“Stretched IT organisations & budgets won’t have the capacity to look at radical departures from their existing environments. That means that tech vendor sales organisations selling to insurers should position innovations that can be produced in the existing environment in the near-term, while stressing frameworks & best practices that provide a road map for the future. UK based SSP offers its insurance clients an evolutionary path that starts with a new user interface to present the data from existing core applications in a new way to online & mobile solutions to better link the value chain in the intermediated insurance market.“
SSP client recognised by Celent for IT legacy transformation success.
The report highlighted that the implementation of SSP Pure Insurance has delivered significant business benefits, including reducing annual insurance systems running costs by 30%.
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Adrian Hazeldine, Swinton’s IT & business change director commented: ”The service SSP provides & their ability to deliver is excellent, we place a high value on the reliability of our core systems. Over the last few years they have been a key partner within our overall IT strategy, supporting our successful development of a true multi-channel business – combining Swinton's branch based customer service excellence with the internet & aggregators as a key source of new business. This new deal continues a long standing & highly successful partnership which dates back to the mid 1980s & will see us retain a dedicated team within SSP to support & develop our branch systems.“
“In Australia personal lines products, & particularly car insurance, are primarily sold direct through call centers. Our research suggests there is a market for an online only product. We wanted a cost-effective, best-of-breed package that would deliver straight-through processing” said Tom King, head of international operations at Progressive. “SSP & S4i enabled us to get our Australia program off the ground quickly & within budget.”
Commenting on the implementation, King said, “S4i has lived up to its reputation. Its flexibility & core capabilities were a key factor in ensuring we completed this project on time & on budget. The combination of SSP’s experience in transacting car insurance & their knowledge of the Australian insurance market increased our speed to market.”
“Microsoft is delighted to work with our Gold Partner, SSP to help modernise both broking & insurer platforms across the global Insurance industry. SSP continue to invest in software solutions tailored to meet the differing needs of many segments within the industry & by delivering these services through a centralised infrastructure they remove the complexity, hassle & costs associated with many local software deployments” – Bruce McKee, Insurance Market Development Manager, Microsoft
“Driving top-line growth & serving clients are key priorities for Lockton, said Simon Coleman, chief operating officer at Lockton. With SSP, not only do we achieve a lower cost of ownership, but more importantly we have quicker & easier access to client data, allowing our Associates to make decisions that positively impact service levels. SSP understands the insurance industry inside-out & is a valued business partner, not just an IT provider & we will achieve superior business & operational performance via our continued partnership with them.”