David Roberts & Partners

Their Challenge

The Business:

90% Commercial

The Background:

Established in 1977, 46- users, hosted MS Office & Exchange, Moved office in January 2008, Transferred from LAN to Hosted Service in January 2006.

The Requirement:

To streamline processes & to increase efficiencies.

The Solution:

SSP Pure Broking

The Client:

Stuart Bennett, Operations Director

The Questions:

Why did you choose SSP?

“We have enjoyed a long-standing relationship & they have excellent products & services.”

What kind of service did you receive?

“Very good indeed. Our last implementation was to switch to Sirius 21 & that was handled really well. All within agreed timescales. Our experience of working with SSP has always been very good & it’s actually got even better more recently!

We deal with an excellent account manager who will always try to help us by suggesting ongoing improvements we can make to the system. We also have a good relationship with the support team which makes all the difference.”

What’s the verdict?

“The end product is very good. It works really well for us. Especially the web-based remote access.”

What benefits have SSP delivered?

“Their solution has allowed us to improve how we operate & how we manage our business. It’s also improved our Accounts System, improved MI & delivered good reports that allow us to manage our TCF responsibilities very effectively.”