SMQ Services Limited

Their Challenge

The Business:

Specialist Private Medical Insurance Intermediary

The Background:

SMQ Services Ltd was founded in 1992 to provide small to medium size businesses with a facility to manage & review the ongoing competitiveness of their group medical insurance schemes.

The Requirement:

To streamline services & increase efficiency.

The Solution:

SSP Swift

The Client:

David Collinge, Managing Director

The Questions:

Why did you choose SSP?

“Because they’re a very well established company & they have an excellent reputation in the insurance software market.”

What kind of service did you receive?

“Very good. We’ve found working with SSP really easy & they’re always consulting us regularly with regard to feedback & ideas.”

What’s the verdict?

“The implementation of SSP Swift was very smooth indeed & we instantly reaped the benefits of no longer hosting our own server. We’re really happy with the end product because it provides us with the functionality & benefits to our business…exactly as set out by SSP at the outset.”

What benefits have SSP delivered?

“The SSP Swift Platform enables us to run a virtual office. All of our staff work from home & are able to retrieve client information & files on their own computers or laptops quickly & easily. We no longer need the expense & managing of our own servers & that has greatly reduced system downtime. We don’t need servers & our maintenance & back-ups are taken care of by SSP. As you can imagine, there have been significant cost savings! The SSP Swift Platform enables us to constantly review our systems & processes, knowing all the time that we have a stable environment on which our day-to-day business runs.”