Ansvar contracts for new digital core insurance platform

Leading specialists in risk management and insurance solutions in the Care, Community, Faith, Education and Heritage sectors, Ansvar Insurance, has contracted with SSP for an “as a service” platform to run its core business.

Ansvar is upgrading from SSP’s Insure/90 platform to SSP’s new cloud-based insurance solution, SSP Digital Insurance Platform.

SSP Digital Insurance Platform is a browser-based platform, incorporating a suite of market-leading products, for insurers to manage their clients, policies, billing and claims.

The different components within the SSP platform include product development, pricing, policy administration, claims and advanced multi-channel user experience capabilities.

With pre-integrated components, the implementation time of the digital insurance platform is significantly reduced compared with more traditional solutions. Ansvar is aiming for their initial implementation to be complete by the end of 2019.

Building on the flexibility of the platform, the ANSVAR implementation will also include integration with the popular Sunrise broker exchange.

Paul Miller, General Manager APAC at SSP said:
“We are pleased Ansvar has selected SSP as its partner to modernise its insurance offerings, upgrading from SSP’s I/90 platform. Ansvar is SSP’s third Australian customer to select our digital insurance platform in the past 12 months. Insurers are increasingly looking for more agility and digital capabilities in their products, so they can respond rapidly to changing market conditions. SSP’s digital platform can be easily configured, which reduces the time and effort required to release new products and pricing changes.”

Warren Hutcheon, CEO of Ansvar said:
“SSP Digital Insurance Platform is a world class offering and fits well with our business. The digital capabilities of the platform will make it easier to do business with Ansvar, especially for Brokers. Key to our selection of SSP, was the strength of their local team and the alignment and understanding of our business.”

The SSP Digital Insurance platform is implemented, hosted and managed by SSP, a model that drives a low upfront investment, along with flexible and low cost of ownership.

Keychoice selects Howden as preferred partner

Keychoice, the insurance distribution business owned by SSP Limited, has partnered with Howden, one of the UK’s leading independent insurance brokers, to be the preferred provider of Professional Indemnity Insurance (PII) for Keychoice members. As well as access to an exclusive, tailor-made PII policy, Keychoice members will also automatically get access to a number of extra services to help run their businesses.

Howden has one of the largest and most specialised Professional Indemnity teams. Its reputation has been established over many years of supporting an extensive range of clients from sole practitioners to some of the UK’s largest firms.

Ron Atkinson, Distribution Director at SSP said:
“The PII market is a challenging environment right now meaning that, more than ever, it is vital to partner with an experienced specialist PII broker. Howden’s strong reputation and specialist expertise in our sector means they are a natural partner to provide our members’ PII.”

Mark Westgarth, Managing Director — UK Regions at Howden says:
“Professional Indemnity Insurance is a significant cost for many businesses and insurance brokers are no exception. At a time when the PII market is experiencing some of the toughest conditions in decades, access to practical advice from an experienced specialist broker is more critical than ever.

He added:
“We are delighted that Keychoice has chosen us as their new preferred broker for PII. We look forward to working with them and their members to help guide them through the current challenging market conditions to ensure firms get the right level of cover at a competitive price. We have one of the UK’s largest and most experienced teams with over 140 PII specialists who have direct access to a wide range of participating insurers and we are always monitoring the position carefully. This makes us the perfect choice for keeping Keychoice members well advised on developments with reference to premium levels, capacity and coverage.”

SSP partners with award winning Refpoint Insurance Consultants

SSP is delighted to partner with Refpoint Insurance Consultants LLC (RPIC) to unlock a further market in the ever-growing Middle East insurance industry for SSP. The objective of the partnership is for RPIC to represent SSP in the MENA region, where we will help Insurers and Corporate Brokers transition to our digital insurance platform.

RPIC, led by Ken Maw, has extensive knowledge and experience of the Middle East insurance market and will provide sales and partnership capability for SSP in the area. SSP has worked with Ken and his team for over 20 years, when he owned and ran the Insure Direct group of companies – comprised of leading brokerages in the UAE – before the business was sold to the JLT group. RPIC has evolved from a team of insurance experts representing over 100 years of consolidated experience in insurance broking and consulting.

SSP has been working with insurers and brokers across the globe for over 30 years, and is helping them to embrace digitalisation, rating, policy administration or business transformation in numerous ways. Whether it’s modernising their rating and pricing ability through the use of our innovative solutions such as Intelligent Quotes Hub, or totally transforming their business models, SSP is at the forefront of change in the insurance world. In the UK for example, SSP is helping Tier 1 insurers deliver quotes in 800 milliseconds with as few as 5 questions being asked for Home Insurance.

Rupert Bidwell, Strategic Accounts Director – Africa & Partners at SSP, said: 
“I am delighted to team with RP Insurance Consultants; a company whose tenure and understanding of the Middle East insurance market make RPIC ideal partners to pave the way for SSP to deliver our market leading digital insurance platform in the region. 

Insurers who have implemented our digital insurance solutions have experienced increased agility and flexibility to quickly launch new products and channels, on a low upfront cost, high business-benefit basis. This is something SSP knows can be replicated in the area”. 

Ken Maw, Managing Director at RPIC, said: 
“My previous Insurance Brokerage practice, which very quickly evolved into a multi-national business operation spanning over 4 territories, would never have been such a success without the support of SSP who provided an integral piece in our overall corporate machinery. Being able to continue supporting SSP under our new banner will now not only enable us to promote SSP’s superb product range to the Insurance Industry as a whole throughout the Middle East & Africa, but also support us in building out our own Consulting Venture in an era that is now far more customer focused and thirsty for improved digitalisation.”  

SSP teams up with partners AWS and Mphasis at BIBA

Today marks the first day of the BIBA conference and this year SSP is being supported by cloud partner, Amazon Web Services and next-gen technology partner, Mphasis.

During this two day event, brokers will have the opportunity to listen to ‘ted-talk style sessions’ from the SSP Partners. Senior Solutions Architect, Greg Share from AWS will uncover the core capabilities of their industry-leading cloud technology. He will talk about the differences between SSP Cloud running across 9 data-centres simultaneously and what has previously been offered to the market from single datacentres.

Vijay Mahendrakar, SVP Insurance Solutions from Mphasis, will present their talk on day two, highlighting how brokers can embrace digital innovation by becoming more customer centric. Mphasis is at the forefront of innovation and next-gen technologies and has supported SSP with the build of its new solution, SSP Broking.

Jim Sadler, Chief Operating Officer said:
“We are proud to be welcoming our expert partners for the first time at BIBA and honoured to have their technical support on the build and implementation of our most advanced broking software offering in the market today.”

The SSP team will also be available to demonstrate the digital capabilities of the new solution, SSP Broking and BIBA 2019 also marks the 25th anniversary of Keychoice, SSP’s distribution group. Keychoice has come a long way since 1994. Today having over 25 insurer and business partners and with a membership base of almost 500 brokers, controlling in excess of £1.56bn GWP.

Keychoice partners with Best Insurance

Keychoice, the insurance distribution business owned by SSP, has partnered with Best Insurance to provide Keychoice members with access to their competitive accident, sickness and unemployment policies and their new Best Accident product.

Best Insurance is known for their wide range and market leading protection policies. The policies are innovative and designed to meet varied customer needs. Their new personal accident product is underwritten by Lloyd’s of London. It has several unique features and a very slick online submission process.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with Best Insurance to offer our members access to a range of accident, sickness and unemployment policies. With Accident insurance one of the fastest growing segments within the protection market and with the launch of Best Accident Insurance, a huge gap in the market has now been filled for policies that are easy to purchase and comprehensive.”

Stuart Boseley, co-founder of Best Insurance said:
“Best Insurance are extremely proud and excited to be working with Keychoice and its members to help provide their clients with the personal protection they need. There is a massive protection gap in the United Kingdom and forward-thinking groups like Keychoice are working hard to bridge that gap for customers. In our opinion, personal accident or accident, sickness and unemployment income protection are the single most important insurance customers can purchase.”

Keychoice partners with SunWorld to provide one stop travel insurance

Keychoice, the insurance distribution business owned by SSP, has partnered with SunWorld Travel Insurance to provide Keychoice members with access to a competitive travel insurance product.

SunWorld Travel is an innovative online travel insurance facility, designed by DOA, a well-established Insurance Underwriting Agency.

Keychoice members will have access to the SunWorld online broker portal in order to transact travel insurance for single, annual and multi-trip cover, on behalf of their clients. Underwritten by AXA Insurance, the product offers four flexible cover levels with tailored limits (Cancellation, Excess, and Baggage) within each level, enabling brokers to tailor make cover to suit their clients exact needs.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with SunWorld to provide our members with access to a competitive travel insurance product. As one of the first online travel providers dedicated to UK insurance brokers, SunWorld has used the feedback gained from brokers to design a product that caters for the majority of our members’ needs.”

Matthew Oliver, Director at SunWorld, said:
“We are delighted to be the new Keychoice sole travel insurance provider, we look forward to supporting Keychoice members in placing all types of travel insurance business via our online system dedicated to insurance brokers.”  

Keychoice celebrates 25 years supporting broker businesses

2019 marks the 25th anniversary of Keychoice, SSP’s distribution group. Keychoice has come a long way since 1994 when it was launched at the Ra Group offices in Halesowen, in the West Midlands. Keychoice was set up to create pioneering, cost-effective solutions specifically to help insurance intermediaries. 25 years on they are still doing that, having built a nationwide network of members and creating a distribution business that offers significant potential for brokers and insurers alike.

Back in the early nineties, Keychoice started life with just four insurers and this has grown to over 25 insurer and business partners with a membership base of almost 500 brokers, controlling in excess of £1.56bn GWP. One of the original insurer partners was Ageas, (known then as Bishopsgate) with whom a great partnership has been maintained over the last 25 years. “Our longstanding relationship with Keychoice works because we both have a passion for providing great service.” said Ageas’s Chief Customer Officer Ant Middle. “Although this is a time to look back and reflect on the success we have both enjoyed over the last 25 years, it’s also a time to look forward to our continuing strong relationship.”

Ron Atkinson, Distribution Director said “It’s great that we still have 38 broker members who joined Keychoice way back in 1994, and over 120 members that have been with us for 20-25 years. I think the longevity of our base is testament to how much value Keychoice has brought them.”

Today, Keychoice offers untapped distribution potential that exists by connecting insurers and brokers operating uniquely on SSP technology platforms and continues to focus on increasing value for both members and partners. Valerie McIntee, Proprietor at E H Ranson & Co, who have been Keychoice members from the beginning said “Since 1994 Keychoice has helped us to be competitive with a great selection of insurers offering exclusive products, many with enhanced commissions or discounted rates. Keychoice has always been a great tool to have in our kit bag.”

Another longstanding member is Woodland Insurance in Leeds. They commented: “Keychoice has been very helpful in helping us retain business”. Ian Wallace from Wallace Insurance, another member since 1994, said “Having been a member from the start we have always found Keychoice useful, as it gives us access to a wide range of competitive schemes.”

Over the last few years the team have been heavily focused on growing the insurer panel and introducing a series of new products. In 2015 Keychoice partnered with the RAC to offer exclusive Breakdown recovery products to Keychoice members. This partnership was more recently extended for a further five years, together with the introduction of seven new products.

Keychoice has also developed a number of new partnerships over the past year with a range of insurers and service providers, including LV=, XS Direct, All Broker Services, Global Payments and DAS. There’s lots more to come too, as Keychoice continue to work closely with partners to ensure members can benefit from great products with enhanced rates, which provide significant competitive advantage to help them grow their business.

SSP signs up Bahamas First Holdings Limited

Bahamas First Holdings Limited (BFHL) has signed a five year agreement for the implementation, and run of SSP’s Digital Insurance Platform for both its Bahamas and Grand Cayman operations. SSP was chosen to replace their legacy technologies, and the digital transformation project will result in fundamental changes to how Bahamas First General Insurance and Cayman First Insurance operate, through delivering enhanced customer, broker, agent and employee user experience and enhancing the value it delivers to all parties.

The flexible, end-to-end digital insurance platform will provide BFHL with the ability to become more customer focused, by providing its customers with online quote & buy and self-service capabilities. Brokers and Agents will also be able to serve their clients online through portals which will support full-cycle processing, from quotations, accepting new policies through endorsements and renewal processing.

BFHL will also benefit from a new user interface, which is responsive in design – allowing customers, agents, brokers and staff employee usage from a variety of devices (mobile, tablet and/or desktop). SSP’s digital insurance platform meets all requirements to assist BFHL in remaining competitive directly out-of-the-box; without requiring the purchase of add-on modules to plug functionality gaps. Additionally, it will make it faster and easier for BFHL to respond to change and modify its processes in order to transform the business.

Adrian Coupland, Customer and Marketing Managing Director at SSP, said:
“I am delighted to extend our Caribbean customer base with such a key client, following a competitive selection process.

We at SSP are committed to growth in the region, providing front line support from our US office as we have done for over 30 years. Our digital insurance platform will support BFH in their profitable growth, and allow it to evolve to meet growing digital insurance demands of customers and agents”.

Patrick Ward, President and Chief Executive Officer of Bahamas First Holdings Ltd., said:
“We have no choice but to meet the changing demands of our customers and by working with SSP, we are transforming the way we do business, streamlining processes and using data and technology to create a digital platform to make life easier for customers, our employees and our agents and brokers”.