Having the latest technology platforms in place enables businesses to operate through online or multiple channels, potentially making them more competitive. They can launch products faster, add and update distribution channels and provide their customers with a seamless journey.
While this option is readily available to new entrants to the market, many large and medium established firms have a maze of technology infrastructure. This often complex web of multiple core systems, linked together by ageing application programming interfaces, has a significant impact on business growth.
In three to five years, customers will expect an agile, flexible and simple multi-channel added value experience from a business that knows them as a person – and legacy systems just can’t provide this.
However, organisations with legacy systems are struggling to modernise as the cost, risk and business disruption associated with a traditional rip and replace strategy often make it unfeasible. Yet all businesses are looking to drive sustainable, profitable growth, so they need to find a way to do this as painlessly as possible.
By working with SSP, businesses can benefit from a unique delivery approach that provides a series of rapid deliveries instead of the time-honoured one-step replacement strategy. Each delivery releases value to fund the next burst of activity, so they face less risk and can quickly extend their capabilities with additional connectivity.