SSP iSwift
Most IFA businesses have two main objectives when they’re looking to increase profits.
1) To reduce the number of back office staff
2) To increase the number of advisers
At a time when the competition were cutting back on spend, SSP spotted this shift in the market & took the opportunity to invest in the future.
Our SSP iSwift system offers access & point of sale tools to Advisers & provides a single solution that supports straight through processing. (The system is modularised to allow the tailoring of the solution for differing clients.)
SSP iSwift is a web based proposition covering:
Adviser Access
Benefits
- Adviser autonomy leading to a reduction in back office costs
- Improved customer service through access to clients
The online web portal allows an Adviser to view & amend client details – as well as viewing a client’s portfolio. This capability reduces the load on the back office staff for providing information to the field.
The Portal is the central hub for all other SSP iSwift components.
Adviser MI
Benefits
- Empowered advisers with the information to be proactive
- Increased productivity through key performance indicators
Quality information is vitally important to businesses &, indeed, to individuals. SSP iSwift offers an MI dashboard with key information on Clients, Cash & Compliance tailored for the Adviser, Office or Business… delivering appropriate ‘real time’ information.
This reduces the demand on back office admin teams while allowing the Adviser to proactively manage their business.
Financial Agenda
Main Benefit
- Reduced cost of sale through a more efficient sales process leading to increased adviser productivity
Over the past decade, the cost of taking on clients, & servicing existing clients, has increased year on year… whereas revenues generated have remained relatively static. With the RDR now in play, there will be increasing pressure on margins & Advisers will need to become more efficient at gaining… & servicing clients. In order to do this, they will need to use technology & have more decision points for themselves… & for their clients.
The Financial Agenda, through a series of structured questions, allows an adviser to very quickly ascertain client needs & use this data to generate a discussion document & auto -populate a Fact Find.
This allows a business to standardise their sales process so that the company can be sure that every one of its advisers comply with the regulation. It also means that all clients are enjoying the same high level of service – & that Advisers can make best use of their time.
Fact Find
Benefits
- Single source of data reducing re-keying & paper processing costs
- Access to a single version of the truth
The Fact Find is vital for an Adviser to demonstrate that they have understood the client’s personal & financial situation, current arrangements & attitude to risk.
The SSP iSwift web-based Fact Find allows the Adviser to make use of technology & capture all details once –saving the time of keying & eliminating the inconsistencies caused by re-keying.
Suitability Report Writer
Main Benefit
- Complaint efficient processing – reducing unit cost of production & lowering business risk
Where advice has been given &products have been sold, Advisers are obliged to provide the customer with a suitability report. Currently, these reports are either manually written word-processed documents or based on templates added in a word processor.
In these scenarios, the compliance of the documents is not authenticated &, as this is a client-facing document, adviser firms are apprehensive about sending these out – without them being internally reviewed. The SSP iSwift Suitability Report Writer uses web technology to allow portable access out in the field.
The software allows the creation of standard paragraphs & templates, enabling the adviser to create consistent & compliant letters. This vastly reduces the compliance risk… while allowing the adviser to complete the sales process.
Online Valuations
Benefits
- Real time valuations for more effective client servicing
- Efficient in depth portfolio reporting for ongoing client servicing
Adviser Firms see electronic valuations as the number one priority for increasing efficiency & improving customer service. To meet this market need, SSP iSwift offers the ability to obtain electronic real time valuations – at the click of a button.
The information obtained contains the current value, fund data, unit position, bid price & additional business line related data. All of this information is then pulled together into a single Portfolio Report covering all of the Clients’ Contracts -allowing for effective & economical client servicing.
SSP iSwift gives today’s Advisers all the tools they need to increase productivity & to offer a better service to clients. This is all backed by a comprehensive R&D roadmap & the financial strength of SSP… allowing Swift to become a single provider for both the Front & Back office solution.
Related News
Win an iPad 3 by joining SSP at BIBA 2012
16-17 May 2012 / Manchester Central Convention Complex.
SSP is exhibiting at BIBA again this year, so come and see us on stand F9. You can get a demonstration from one of our specialists on any of our technology.
SSP white paper sets out new approach to legacy IT
Legacy IT modernisation has become risky for general insurers. Eighty per cent of replacements fail to meet insurers’ needs adequately, according to Celent. Two out of every ten projects even have to be abandoned altogether.
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