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SSP partners with Global Payments for complete card payment solution

SSP has announced a payment solution partnership with Global Payments, a leading worldwide provider of payment technology services. This partnership delivers everything brokers need to accept and process payments online, over the phone and in-person, including a new integrated all-in-one payment gateway and merchant account solution.

With a firm commitment to innovation and customer service, SSP undertook a strategic review to ensure its brokers continually benefit from a simpler way to manage and collect regular insurance premiums. The new solution enables brokers to collect, process and refund one-off and regular premiums, along with access to valuable transaction insight and simple to implement fraud rules.

The deal also provides members of Keychoice, the insurance distribution business owned by SSP, with access to a merchant account. This enables brokers to process and receive payment from all major types of card, both online and via mobile devices.

Global Payments processes the transactions on behalf of member brokers, passing the details through to the card issuer and crediting funds to the brokers’ bank accounts.

With brokers’ margins under continuous pressure in a competitive market, SSP is committed to helping brokers minimise their costs, so they can trade as effectively as possible. To this end, Keychoice brokers receive preferential rates on every transaction completed through the Global Payments platform.

Ron Atkinson, Distribution Director, SSP commented:
“Customers are now demanding the same payment experience from their insurance provider that they receive in other areas of their lives, such as retail, where paying by card is commonplace.

“I’m excited to be working with Global Payments to enable our brokers to meet these changing needs and thrive. With a single solution for all of their payment requirements, our brokers will be more competitive in the marketplace.”

Dave Wills, Chief Sales Officer, Worldwide eCommerce and Multinational Clients, Global Payments said:
“We are delighted to team up with SSP to deliver our all-in-one payment solution to its Keychoice customers. Global Payments partners with some of the leading brands in the insurance sector, delivering a payments solution that places innovation, simplicity and valuable insight at its very heart. We focus on solving the challenges that insurers face – from streamlining their entire payment system, to keeping card details up-to-date for regular premium payments and even help reducing fraud. With SSP, we are committed to working together to make insurers and brokers operate a more efficient business – today and in the future.”

Keychoice partners with All Broker Services for new Excess Protection offering

Keychoice, the insurance distribution business owned by SSP, has partnered with All Broker Services to provide its broking community with access to an integrated Excess Protection add-on policy through SSP’s back-office systems.

The All Broker Services Excess Protection product provides policyholders peace of mind knowing that after they have been involved in a claim they will not be left out of pocket after paying their excess. The product has an aggregate cover limit, so policyholders can claim as many times as they like up to their chosen cover limit and can also be used in a non-fault claim, provided the third party has failed to reimburse the policyholders excess.

Ron Atkinson, Distribution Director at SSP said:

“I am delighted to be working with All Broker Services to provide our members with access to an add-on product that will help their customers mitigate any exposure to a potentially significant financial impact, at a time when they may least be able to afford it.

“We’ve seen a lot of demand for fully integrated add-on products within the Keychoice community so this is another important step in our commitment to enable our broker members to trade efficiently and provide the best possible service to their customers”.

Wayne Dunthorne, Sales Director at All Broker Services said:

“I am thrilled that All Broker Services has been chosen by SSP as the Excess Protection partner for its Keychoice distribution group and we are looking forward to working more closely with the Keychoice team. This will hopefully be the start of a great partnership with Keychoice to the benefit of its members, providing the first of many sustainable products for the end customer.”

SSP partners with Pukka Insure for new Commercial Vehicle offering

SSP has partnered with Gibraltar-based MGA Pukka Insure, to provide brokers with access to its commercial vehicle offering.

Designed for commercial vehicles based in the UK (excluding Northern Ireland) the product offers Comprehensive cover for vans up to £50,000 in value, with flexible excess options to suit the customer. Cover is available for vans with various modifications such as signwriting or internal racking.

Whereas some insurers may decline cover altogether due to a conviction or claim, Pukka pride themselves on having a bespoke underwriting process, enabling them to move away from a one-size-fits-all approach and use their team’s expertise to look more closely at a customer’s driving history.

Ron Atkinson, Distribution Director at SSP said:
“Pukka’s in-depth understanding of the market for drivers with previous claims or convictions enables them to give special consideration to drivers who have taken positive action to improve their risk profile since the accident or conviction occurred. This gives clear advantages for both our brokers and their customers and we are therefore delighted that they have joined our commercial vehicle panel.”

Paula Coulthard, Managing Director at Pukka said:
“We are thrilled to partner with such a well-respected global player as SSP as this will allow us to expand Pukka’s reach within the Commercial Vehicle market introducing new areas of business. We are certain that our unique bespoke underwriting process and balanced approach will be a formidable pairing with SSP’s cutting edge business solutions and this alliance can only serve to support Pukka’s ongoing growth.”

Keychoice partners with DAS UK Group to e-trade legal expenses cover

Keychoice, the insurance distribution business owned by SSP, has partnered with DAS UK Group to provide its broking community with access to two new commercial propositions for businesses through its e-trading platform.

While such products have historically been quite complex, this partnership enables Keychoice members to offer easy-to-explain commercial legal expenses insurance (LEI) and loss assist policies to their customers in a simple and straightforward way.

The LEI product is suitable for both small businesses and those with a turnover of up to £50m per annum, providing them with cover for the cost of legal representation. With loss assist, Keychoice members can help customers facing a large cost claim on a commercial policy. The product covers the professional fees of a loss adjuster, who will help prepare the customer’s claim and negotiate a settlement on their behalf.

Both products are available as standalone policies, with commercial legal expenses also available as an add-on, and include access to telephone legal advice for any commercial problems.

DAS will also be launching further commercial propositions and a new range of personal products onto the SSP platform over the coming months.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with DAS UK to enable our members to quickly and digitally provide legal expenses cover to their business customers.

“This is another important step in our commitment to making as many commercial products as possible available through the e-trading route, enabling our brokers to trade efficiently and provide the best possible service to their customers.”

James Henderson, Managing Director Insurance UK & Ireland, DAS UK Group, said:
“Our partnership with Keychoice is an integral part of our extensive programme of digital transformation and will enable us to bring our market leading products to its brokers in an efficient and integrated way.”

 

SSP simplifies sanctions checking for brokers through Northdoor partnership

SSP has partnered with Northdoor to integrate the IT security specialist’s Sanctions Checker solution into its software. This will be Northdoor’s first software house integration.

The partnership will make it simpler and quicker for SSP’s brokers to check whether individuals or companies appear on the major national and international sanctions lists, plus any user-defined lists. As the solution will be available to the whole of SSP’s broker base, both personal lines and commercial lines brokers will benefit from an easier way to ensure that, for example, directors are not banned from running certain companies.

With the regulatory framework becoming ever more demanding, Sanctions Checker provides a full audit trail of all the searches conducted, so brokers will be able to demonstrate they have proportionate systems and controls in place.

Ron Atkinson, Distribution Director at SSP said:
“I am really excited that this partnership will reduce the compliance burden on our whole broker base by enabling them to carry out fast and effective sanctions checks against all the required databases.

“We met with various companies, and chose Northdoor due to its proven track record for this type of work.”

AJ Thompson, Chief Operating Officer at Northdoor said:
“We are delighted that SSP has decided to integrate our Sanctions Checker solution into its application.

“Working with SSP will provide us with the opportunity to work with a large number of high-quality brokers through a single partner. This will open up a much bigger customer base for Northdoor’s Sanction Checker solution while working with an award-winning organisation in SSP.”

SSP’s brokers to cover more commercial risks through Ark partnership

SSP has partnered with underwriting agency Ark Insurance Group (Ark) to expand the tradesman offering available to its brokers. The enhanced panel enables brokers to benefit from wider acceptance criteria, so they can write a greater spectrum of building and allied trade risks.

The Ark tradesman product covers 95% of trades, including those classified as high risk, such as roofing and hazardous locations. It also offers a very strong referral capability, with quotes for individuals with adverse financial histories provided on a referral basis.

A large number of builders have been affected by bankruptcy or CCJs, making it difficult for them to obtain cover. This product provides a route for SSP’s brokers to access that market, and so write business that they might otherwise have had to turn away.

SSP is also partnering with Ark on a number of other products, including commercial vehicle, home and landlords. All of these will be available for e-trade, further enhancing SSP’s strong reputation for e-trading business across numerous lines.

Ron Atkinson, Distribution Director at SSP said:
“Given the current market conditions, I am delighted to be expanding our tradesman panel to enable our brokers to write a wider spectrum of commercial risks.

“With a large number of risks quoted for on referral, brokers can offer their customers cover tailored to their individual needs, even if they have an adverse credit history or are self-employed.”

Rachel Gow, Managing Director at Ark Insurance Group said:
“I am pleased to have partnered with SSP for the distribution of a number of our products. Working with SSP enables us to trade with a large number of high quality brokers that we wouldn’t otherwise have access to, all through a single partner.”

Endsleigh moves to SSP

Endsleigh Insurance Services has entered into a five-year contract for the provision of SSP Broking to support its strategy and growth, and is now live with SSP’s core broking solution.

As the UK’s leading insurance provider for students, Endsleigh recognised the need for an agile platform to attract tech-savvy students and professionals, whilst also providing its customers with the right service to retain their business into the future.

With a deep understanding of the products and services Endsleigh needs to deliver to its customers, SSP will provide the broker with a complete solution that meets the business vision and requirements of its transformation programme. The first major phase is already complete with the final two phases due by this year end.

The solution, which is based on SSP’s digital insurance platform, allows customers to engage with their insurance provider in a way that is easy and convenient for them. Enabled by SSP Intelligent Quotes Hub, Endsleigh will also provide best-in-class risk selection and pricing, as well as fraud, validation and data enrichment.

Moving from its legacy system to SSP Broking will enable Endsleigh’s transition away from maintaining its own infrastructure and software, allowing it to focus on growing its business.

Adrian Coupland, Customer and Marketing Managing Director at SSP said:
“I am delighted to have extended our partnership with Endsleigh, and to have it join us as an SSP Broking customer.

“Our broking solution combines SSP’s 30 plus years’ experience of developing innovative broking technology with components from market-leading third party providers, and enables Endsleigh to compete more effectively in an evolving marketplace. It also demonstrates the broker’s progressive and forward-thinking approach to IT.”

Jeff Brinley, CEO at Endsleigh said:
“We are committed to providing our customers with value for money and a comprehensive range of products that meet their ongoing requirements.

“As our legacy system was constraining our ability to fully deliver on these objectives, we needed a complete solution for our future trading, and that’s what SSP’s core broking solution provides. The results SSP has helped us deliver so far have been positive and enabled us to grow the business, and are testament to its understanding of our business vision and requirements.”

SSP Broking

Keychoice and RAC extend relationship with specialist products

Keychoice, the insurance distribution business owned by SSP, is pleased to announce the extension of its long-term relationship with the RAC for a further five years. This will see the RAC continue as its exclusive breakdown partner until early 2024.

The new deal underlines Keychoice’s commitment to nurturing longstanding partnerships with market-leading brands, and the development of additional products through these partners to drive further benefit and value for its members.

Following the success of RAC car, van and bike breakdown, Keychoice is broadening its members’ product portfolio with the introduction of five specialist breakdown products, as well as RAC motor legal expenses and RAC top-up loss insurance.

Keychoice’s broking community has shared that their customers have asked for more commercially-orientated RAC breakdown and motoring products. To meet this demand, brokers who are Keychoice members will be able to offer cover for taxi, motorhome, minibus, courier vehicle and taxi minibus breakdowns. This includes recovery of the vehicle to a single destination anywhere in the UK and onward travel if the vehicle can’t be repaired at the roadside.

With RAC top-up loss insurance, if a customer’s vehicle is written off, they will be paid 25% on top of their insurer’s settlement figure. This additional payment helps to top-up any shortfall in the price paid for the vehicle versus its current market value. This is particularly pertinent for self-employed individuals, for whom their vehicle is their business.

Ron Atkinson, Distribution Director at SSP said:
“I’m delighted to have extended our partnership with the RAC, which is testament to the strong relationship we’ve already built up.

“Keychoice members are set to have access to a total of ten products from a leading brand with an excellent reputation and customer service, and we have a number of other ancillary products in the pipeline. As a result, brokers will have the flexibility and functionality to keep their customers on the road, both for pleasure and business.”

Richard Fuller, Head of Partnerships at the RAC said:
“SSP is a trusted strategic partner, so it’s great to be able to announce a new long-term arrangement with its Keychoice distribution business.

“Keychoice enables us to connect with hundreds of high street brokers at once, all of whom can offer their customers more tailored motor cover. My team and I look forward to working with Keychoice to develop, in partnership, innovative new products that continue to deliver value to its brokers and their customers.”