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Keychoice selects Howden as preferred partner

Keychoice, the insurance distribution business owned by SSP Limited, has partnered with Howden, one of the UK’s leading independent insurance brokers, to be the preferred provider of Professional Indemnity Insurance (PII) for Keychoice members. As well as access to an exclusive, tailor-made PII policy, Keychoice members will also automatically get access to a number of extra services to help run their businesses.

Howden has one of the largest and most specialised Professional Indemnity teams. Its reputation has been established over many years of supporting an extensive range of clients from sole practitioners to some of the UK’s largest firms.

Ron Atkinson, Distribution Director at SSP said:
“The PII market is a challenging environment right now meaning that, more than ever, it is vital to partner with an experienced specialist PII broker. Howden’s strong reputation and specialist expertise in our sector means they are a natural partner to provide our members’ PII.”

Mark Westgarth, Managing Director — UK Regions at Howden says:
“Professional Indemnity Insurance is a significant cost for many businesses and insurance brokers are no exception. At a time when the PII market is experiencing some of the toughest conditions in decades, access to practical advice from an experienced specialist broker is more critical than ever.

He added:
“We are delighted that Keychoice has chosen us as their new preferred broker for PII. We look forward to working with them and their members to help guide them through the current challenging market conditions to ensure firms get the right level of cover at a competitive price. We have one of the UK’s largest and most experienced teams with over 140 PII specialists who have direct access to a wide range of participating insurers and we are always monitoring the position carefully. This makes us the perfect choice for keeping Keychoice members well advised on developments with reference to premium levels, capacity and coverage.”

SSP teams up with partners AWS and Mphasis at BIBA

Today marks the first day of the BIBA conference and this year SSP is being supported by cloud partner, Amazon Web Services and next-gen technology partner, Mphasis.

During this two day event, brokers will have the opportunity to listen to ‘ted-talk style sessions’ from the SSP Partners. Senior Solutions Architect, Greg Share from AWS will uncover the core capabilities of their industry-leading cloud technology. He will talk about the differences between SSP Cloud running across 9 data-centres simultaneously and what has previously been offered to the market from single datacentres.

Vijay Mahendrakar, SVP Insurance Solutions from Mphasis, will present their talk on day two, highlighting how brokers can embrace digital innovation by becoming more customer centric. Mphasis is at the forefront of innovation and next-gen technologies and has supported SSP with the build of its new solution, SSP Broking.

Jim Sadler, Chief Operating Officer said:
“We are proud to be welcoming our expert partners for the first time at BIBA and honoured to have their technical support on the build and implementation of our most advanced broking software offering in the market today.”

The SSP team will also be available to demonstrate the digital capabilities of the new solution, SSP Broking and BIBA 2019 also marks the 25th anniversary of Keychoice, SSP’s distribution group. Keychoice has come a long way since 1994. Today having over 25 insurer and business partners and with a membership base of almost 500 brokers, controlling in excess of £1.56bn GWP.

Keychoice partners with Best Insurance

Keychoice, the insurance distribution business owned by SSP, has partnered with Best Insurance to provide Keychoice members with access to their competitive accident, sickness and unemployment policies and their new Best Accident product.

Best Insurance is known for their wide range and market leading protection policies. The policies are innovative and designed to meet varied customer needs. Their new personal accident product is underwritten by Lloyd’s of London. It has several unique features and a very slick online submission process.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with Best Insurance to offer our members access to a range of accident, sickness and unemployment policies. With Accident insurance one of the fastest growing segments within the protection market and with the launch of Best Accident Insurance, a huge gap in the market has now been filled for policies that are easy to purchase and comprehensive.”

Stuart Boseley, co-founder of Best Insurance said:
“Best Insurance are extremely proud and excited to be working with Keychoice and its members to help provide their clients with the personal protection they need. There is a massive protection gap in the United Kingdom and forward-thinking groups like Keychoice are working hard to bridge that gap for customers. In our opinion, personal accident or accident, sickness and unemployment income protection are the single most important insurance customers can purchase.”

Keychoice partners with SunWorld to provide one stop travel insurance

Keychoice, the insurance distribution business owned by SSP, has partnered with SunWorld Travel Insurance to provide Keychoice members with access to a competitive travel insurance product.

SunWorld Travel is an innovative online travel insurance facility, designed by DOA, a well-established Insurance Underwriting Agency.

Keychoice members will have access to the SunWorld online broker portal in order to transact travel insurance for single, annual and multi-trip cover, on behalf of their clients. Underwritten by AXA Insurance, the product offers four flexible cover levels with tailored limits (Cancellation, Excess, and Baggage) within each level, enabling brokers to tailor make cover to suit their clients exact needs.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with SunWorld to provide our members with access to a competitive travel insurance product. As one of the first online travel providers dedicated to UK insurance brokers, SunWorld has used the feedback gained from brokers to design a product that caters for the majority of our members’ needs.”

Matthew Oliver, Director at SunWorld, said:
“We are delighted to be the new Keychoice sole travel insurance provider, we look forward to supporting Keychoice members in placing all types of travel insurance business via our online system dedicated to insurance brokers.”  

Keychoice celebrates 25 years supporting broker businesses

2019 marks the 25th anniversary of Keychoice, SSP’s distribution group. Keychoice has come a long way since 1994 when it was launched at the Ra Group offices in Halesowen, in the West Midlands. Keychoice was set up to create pioneering, cost-effective solutions specifically to help insurance intermediaries. 25 years on they are still doing that, having built a nationwide network of members and creating a distribution business that offers significant potential for brokers and insurers alike.

Back in the early nineties, Keychoice started life with just four insurers and this has grown to over 25 insurer and business partners with a membership base of almost 500 brokers, controlling in excess of £1.56bn GWP. One of the original insurer partners was Ageas, (known then as Bishopsgate) with whom a great partnership has been maintained over the last 25 years. “Our longstanding relationship with Keychoice works because we both have a passion for providing great service.” said Ageas’s Chief Customer Officer Ant Middle. “Although this is a time to look back and reflect on the success we have both enjoyed over the last 25 years, it’s also a time to look forward to our continuing strong relationship.”

Ron Atkinson, Distribution Director said “It’s great that we still have 38 broker members who joined Keychoice way back in 1994, and over 120 members that have been with us for 20-25 years. I think the longevity of our base is testament to how much value Keychoice has brought them.”

Today, Keychoice offers untapped distribution potential that exists by connecting insurers and brokers operating uniquely on SSP technology platforms and continues to focus on increasing value for both members and partners. Valerie McIntee, Proprietor at E H Ranson & Co, who have been Keychoice members from the beginning said “Since 1994 Keychoice has helped us to be competitive with a great selection of insurers offering exclusive products, many with enhanced commissions or discounted rates. Keychoice has always been a great tool to have in our kit bag.”

Another longstanding member is Woodland Insurance in Leeds. They commented: “Keychoice has been very helpful in helping us retain business”. Ian Wallace from Wallace Insurance, another member since 1994, said “Having been a member from the start we have always found Keychoice useful, as it gives us access to a wide range of competitive schemes.”

Over the last few years the team have been heavily focused on growing the insurer panel and introducing a series of new products. In 2015 Keychoice partnered with the RAC to offer exclusive Breakdown recovery products to Keychoice members. This partnership was more recently extended for a further five years, together with the introduction of seven new products.

Keychoice has also developed a number of new partnerships over the past year with a range of insurers and service providers, including LV=, XS Direct, All Broker Services, Global Payments and DAS. There’s lots more to come too, as Keychoice continue to work closely with partners to ensure members can benefit from great products with enhanced rates, which provide significant competitive advantage to help them grow their business.

SSP sign agreement to integrate aggregator platforms with honcho

SSP, the leading global supplier of technology systems and software for the insurance industry and honcho, the widely anticipated insurance distribution disruptor, have today signed a contract to integrate the honcho reverse auction marketplace platform into SSP’s systems.

Connecting SSP and honcho paves the way for over 700 of SSP’s partner insurers and customers to access honcho’s platform. Brokers and insurers will now have accessibility to car insurance products via honcho’s electronic marketplace. Moreover, insurers can bid against each other in a real-time reverse auction to win consumers’ business.

honcho’s apps and platform are currently in test ahead of its planned launch in Q2 of this year. With over 10 insurers and brokers already integrated into honcho, this is an exciting time, as work has started to add SSP customers into the honcho marketplace.

Chad Crossman, honcho CTO, said:
“Where insurers or brokers are already connected to a software house, the amount of incremental work for them to connect to honcho is small. We know that several SSP customers are already eager to join the honcho panel and our technology team, along with SSP’s, are working flat out to complete this integration as quickly as possible.”

Ron Atkinson, Distribution Director at SSP said:
“We are excited about working with honcho and this partnership makes it possible for SSP users to promote their brands via honcho. All SSP customers using our Pure Broking and ElectraM3 systems will be able to access the honcho panel, which will open up new channels for new business.”

Commenting on the agreement honcho CEO, Gavin Sewell, said:
“Our platform has been designed to allow a wide variety of marketplace participants to use honcho to distribute their products and we are delighted that from today we are able to add clients of SSP to our ever-growing list of partners. We are committed to bringing transparency, equitability, consumer choice and value to the UK insurance distribution market and signing this agreement with SSP is another big step towards our insurance market revolution.”

SSP partners with Global Payments for complete card payment solution

SSP has announced a payment solution partnership with Global Payments, a leading worldwide provider of payment technology services. This partnership delivers everything brokers need to accept and process payments online, over the phone and in-person, including a new integrated all-in-one payment gateway and merchant account solution.

With a firm commitment to innovation and customer service, SSP undertook a strategic review to ensure its brokers continually benefit from a simpler way to manage and collect regular insurance premiums. The new solution enables brokers to collect, process and refund one-off and regular premiums, along with access to valuable transaction insight and simple to implement fraud rules.

The deal also provides members of Keychoice, the insurance distribution business owned by SSP, with access to a merchant account. This enables brokers to process and receive payment from all major types of card, both online and via mobile devices.

Global Payments processes the transactions on behalf of member brokers, passing the details through to the card issuer and crediting funds to the brokers’ bank accounts.

With brokers’ margins under continuous pressure in a competitive market, SSP is committed to helping brokers minimise their costs, so they can trade as effectively as possible. To this end, Keychoice brokers receive preferential rates on every transaction completed through the Global Payments platform.

Ron Atkinson, Distribution Director, SSP commented:
“Customers are now demanding the same payment experience from their insurance provider that they receive in other areas of their lives, such as retail, where paying by card is commonplace.

“I’m excited to be working with Global Payments to enable our brokers to meet these changing needs and thrive. With a single solution for all of their payment requirements, our brokers will be more competitive in the marketplace.”

Dave Wills, Chief Sales Officer, Worldwide eCommerce and Multinational Clients, Global Payments said:
“We are delighted to team up with SSP to deliver our all-in-one payment solution to its Keychoice customers. Global Payments partners with some of the leading brands in the insurance sector, delivering a payments solution that places innovation, simplicity and valuable insight at its very heart. We focus on solving the challenges that insurers face – from streamlining their entire payment system, to keeping card details up-to-date for regular premium payments and even help reducing fraud. With SSP, we are committed to working together to make insurers and brokers operate a more efficient business – today and in the future.”

Keychoice partners with All Broker Services for new Excess Protection offering

Keychoice, the insurance distribution business owned by SSP, has partnered with All Broker Services to provide its broking community with access to an integrated Excess Protection add-on policy through SSP’s back-office systems.

The All Broker Services Excess Protection product provides policyholders peace of mind knowing that after they have been involved in a claim they will not be left out of pocket after paying their excess. The product has an aggregate cover limit, so policyholders can claim as many times as they like up to their chosen cover limit and can also be used in a non-fault claim, provided the third party has failed to reimburse the policyholders excess.

Ron Atkinson, Distribution Director at SSP said:

“I am delighted to be working with All Broker Services to provide our members with access to an add-on product that will help their customers mitigate any exposure to a potentially significant financial impact, at a time when they may least be able to afford it.

“We’ve seen a lot of demand for fully integrated add-on products within the Keychoice community so this is another important step in our commitment to enable our broker members to trade efficiently and provide the best possible service to their customers”.

Wayne Dunthorne, Sales Director at All Broker Services said:

“I am thrilled that All Broker Services has been chosen by SSP as the Excess Protection partner for its Keychoice distribution group and we are looking forward to working more closely with the Keychoice team. This will hopefully be the start of a great partnership with Keychoice to the benefit of its members, providing the first of many sustainable products for the end customer.”