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Ansvar contracts for new digital core insurance platform

Leading specialists in risk management and insurance solutions in the Care, Community, Faith, Education and Heritage sectors, Ansvar Insurance, has contracted with SSP for an “as a service” platform to run its core business.

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SSP signs up Bahamas First Holdings Limited

Bahamas First Holdings Limited (BFHL) has signed a five year agreement for the implementation, and run of SSP’s Digital Insurance Platform for both its Bahamas and Grand Cayman operations. SSP was chosen to replace their legacy technologies, and the digital transformation project will result in fundamental changes to how Bahamas First General Insurance and Cayman First Insurance operate, through delivering enhanced customer, broker, agent and employee user experience and enhancing the value it delivers to all parties.

The flexible, end-to-end digital insurance platform will provide BFHL with the ability to become more customer focused, by providing its customers with online quote & buy and self-service capabilities. Brokers and Agents will also be able to serve their clients online through portals which will support full-cycle processing, from quotations, accepting new policies through endorsements and renewal processing.

BFHL will also benefit from a new user interface, which is responsive in design – allowing customers, agents, brokers and staff employee usage from a variety of devices (mobile, tablet and/or desktop). SSP’s digital insurance platform meets all requirements to assist BFHL in remaining competitive directly out-of-the-box; without requiring the purchase of add-on modules to plug functionality gaps. Additionally, it will make it faster and easier for BFHL to respond to change and modify its processes in order to transform the business.

Adrian Coupland, Customer and Marketing Managing Director at SSP, said:
“I am delighted to extend our Caribbean customer base with such a key client, following a competitive selection process.

We at SSP are committed to growth in the region, providing front line support from our US office as we have done for over 30 years. Our digital insurance platform will support BFH in their profitable growth, and allow it to evolve to meet growing digital insurance demands of customers and agents”.

Patrick Ward, President and Chief Executive Officer of Bahamas First Holdings Ltd., said:
“We have no choice but to meet the changing demands of our customers and by working with SSP, we are transforming the way we do business, streamlining processes and using data and technology to create a digital platform to make life easier for customers, our employees and our agents and brokers”.

Zurich Insurance becomes 5th insurer to go live on SSP IQH

SSP today announces that Zurich has become the fifth leading UK insurer to go live with SSP Intelligent Quotes Hub (IQH) to provide insurer hosted pricing for part of its business. 

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SSP successfully implements digital insurance platform for RACQ, Australia

SSP has successfully implemented its digital “as a service” platform for RACQ, Queensland’s premier motoring body, which forms part of its continued growth in the Asia Pacific territory.

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LV= partners with SSP for unified rating and pricing capabilities

Leading UK insurer LV= has integrated SSP Intelligent Quotes Hub (IQH) and SSP Verify with its policy administration system for unified dynamic rating and counter-fraud capabilities across its direct distribution channel. Read more

SRIC upgrades relationship with SSP for digital journey

With huge opportunities for insurers who embrace emerging technologies and communication channels, The Swaziland Royal Insurance Corporation (SRIC) has chosen to migrate from Insure/90 to SSP’s digital insurance platform, SSP Pure Insurance.

While Insure/90 has served it well, SRIC wanted a platform with the digital capabilities necessary to maintain its position as the largest insurer in Swaziland. SSP Pure Insurance is a flexible end-to-end core insurance system that will provide SRIC with the consistent best practice processes for policy administration, claims management, finance and credit control it needs to drive future growth.

The SSP solution will also provide SRIC with a web-based broker portal, making it easier for brokers to do business with the insurer. Additionally, the bordereau import functionality will enable SRIC to consolidate data from brokers, partners, TPAs and policyholders, improving its operational efficiency and reducing the errors often associated with rekeying of information.

SRIC will also benefit from greater business user control around pricing and rating through the integrated Precision Rules Engine, as well as strong reporting MI.

Adrian Coupland, Customer and Marketing Managing Director at SSP, said:
“I am delighted that SRIC has decided to upgrade to SSP’s digital insurance platform following a rigorous selection process.

“As we celebrate 30 years of providing general insurance (short-term) software solutions to the African market, SSP is committed to maintaining and upgrading its relationships with existing customers as well as winning new ones.”

Zama P. Ngcobo, General Manager at SRIC, said:
“Having been an SSP customer for over 10 years, we have developed a really good relationship with the people there. The team at SSP has a deep understanding of our business and we trust them.

“I am looking forward to continuing to work with such a long-term trusted partner, which will provide us with the assets required to embark on our digital journey and remain ahead of our competitors.”

SSP and L&G joint venture wins digital award

SSP is delighted that Legal & General has won a Digital and Insurtech Award for SmartQuote, the innovative digital solution powered by SSP Intelligent Quotes Hub (IQH).

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SSP celebrates 30 years in the African insurance market

SSP is delighted to be celebrating the 30-year anniversary of providing general insurance (short-term) software solutions to African customers. This makes SSP one of the longest-serving providers of general insurance technology solutions in the African market. Read more