SSP appoints Steve Lathrope as CEO

SSP today announces the appointment of Steve Lathrope as Chief Executive Officer (CEO). SSP co-founder Laurence Walker, who has been leading the company since 2007, will resume the position of Executive Chairman. Read more

FBC Insurance to transform with SSP Pure Insurance

FBC Insurance has chosen to support the growth of its Zimbabwean general insurance business in line with its strategic objectives using SSP’s digital insurance platform, SSP Pure Insurance. Read more

SSP completes NZ broker migration to local hosting system

SSP, a leading global provider of insurance technology solutions, has successfully completed the migration of its New Zealand broker customers to local data hosting system, Interactive.

Interactive provides multiple high availability data centres in Australia and is designed specifically to provide significantly higher levels of service. SSP’s non-broking customers in the region are also hosted on this data centre.

SSP New Zealand manager, Samuel Finkle, said:
“We are pleased to announce the successful migration of all our New Zealand broking customers following a progressive transfer to the new hosting system.”
“Test environments were created for every customer to mitigate any potential concerns following the outage last year. A number of customers have now been on the new system for more than a month we have received positive feedback regarding the new architecture.”

“Following the Solihull outage last year it was decided to migrate all our broking customers to our local hosting partner, which also hosts our non-broking customers in the region, as we are confident it is able to meet the demands of today’s insurance market. All our customers in New Zealand are now hosted on the Interactive data centre, which we believe has the levels of resilience needed to avoid potential major outages going forward,” Mr Finkle said.

Rosser Underwriting managing director, Andrew McFetridge, said:
“Since transitioning to the new platform, we immediately noticed the speed and stability of the system, the opening and uploading of our documents improved significantly. We don’t have the same issues we used to have and it’s much better now that we have completed the migration. This has been a significant improvement which has helped our relationship with SSP.”

The contract was signed with Interactive at the end of 2016, following the outage at the UK data centre which affected SSP’s hosted broking clients in New Zealand.

Direct Line Group chooses SSP Select Insurance as a Service for growth

DLG chooses to support its commercial insurance growth strategy using SSP’s digital insurance platform, SSP Select Insurance as a Service. Read more

SSP launches next generation broking solution

SSP is delighted to have launched its next generation broking solution, SSP Broking, at a highly successful event at the Vox Conference Centre, Birmingham. Read more

Resolution Insurance realises expansion plans with SSP Pure Insurance

Resolution Insurance has chosen insurance technology specialist SSP to provide a new, robust, flexible IT system to underpin its expansion plans. Following private equity investment, the insurer has diversified into the general insurance market and expanded from its Kenyan base into Tanzania. Read more

Insurance technology provider, SSP, appoints IMD as Thailand partner

Leading global provider of general insurance technology solutions, SSP, has appointed IMD Company Ltd as its Thailand partner.

The business focus is on enabling Thai insurers to increasingly become digital and replace their legacy administration systems.

The relationship brings together IMD’s deep local insurance knowledge and expertise and SSP’s Select Digital Insurance platform for the Thailand market.

SSP’s Select Digital Insurance product combines underwriting, policy administration and claims functionality on the one platform, coupled with multichannel distribution that supports customers interacting direct, through agents, Bancassurance or affinity partners and via PC, smart phones or tablet devices.

The solution is internationally proven with the largest implementation in Asia supporting over 50 product lines, 10m policies and in excess of 2,500 users and agents.

Paul Miller, SSP Asia Pacific General Manager, said it seemed Thai Insurers were increasingly looking for cost-effective ways to create the capabilities they needed to drive profitable growth.

“Legacy platforms just don’t provide the flexibility or agility insurers need to compete successfully or provide the digital distribution sophistication that Thailand customers and agents currently expect and demand,” Mr Miller said.

“SSP Select Insurance has the capability to equip insurers to rapidly deliver these digital services at a price-point which underpins Thai insurers’ profitability, fast return-on-investment and growth objectives,” Mr Miller said.

Wiboon Thabsuwan, CEO IMD in Bangkok, said it was encouraging to see SSP making both a large investment and a long-term commitment to bring insurance technology-led Innovation to the Thailand market.

“Ultimately our partnership will benefit Thai insurance customers as digital insurance focuses on better customer service, customer understanding and enabling customers to engage through their channel of choice, whether via agents, mobile, web or call centre,” Mr Thabsuwan said.

Shown below is Wiboon Thabsuwan and SSP’s Thailand based Consultancy Manager, Jim Goodwin after signing their partnering agreement at the CIO Insurance conference in Bangkok last week.

SSP celebrates most successful year in Africa

Steve Lathrope

Steve Lathrope, Chief Customer Officer at SSP comments on SSP’s progress in the African market, and its commitment to offering insurers in the region the rich, broad functionality required to deliver their growth and efficiency plans.

SSP, a leading global provider of general insurance technology systems and solutions, continues to expand its African insurer customer base, and is delighted to announce one go-live and four new deals so far in 2016. These are delivered and supported by SSP’s South African operations, demonstrating the company’s continued commitment to serving the needs of the African insurance market. Read more