SoteriaDrive evolves with Sabre pilot of telematics solution

Insurance technology specialist SSP today announces that Sabre has begun a pilot for the SoteriaDrive telematics solution. Developed by SSP in conjunction with Wunelli, SoteriaDrive is the first whole of market telematics-based insurance product to be available via high street brokers.

SoteriaDrive, an app-led solution that also supports black boxes, opens up telematics to a potential market of over 1,000 SSP brokers who account for a large slice of all UK private car transactions in the broker market, enabling them to capitalise on the growing demand for behavioural-based insurance.

In a ringing endorsement for the solution, Sabre will shortly be joined by Covéa Insurance and three other insurers committed to join the pilot. The solution has already gained acceptance within the broking community, with A-Plan going to pilot earlier this month.

“These are exciting times for the insurance industry, with telematics-based policies set to become mainstream in the coming years,” said Adrian Coupland, Head of Data Strategy at SSP.

“For too long, local independent brokers, who are at the heart of the insurance industry, have been left out of the telematics-based private motor insurance revolution. With SoteriaDrive, SSP is redressing this, firmly establishing its position as leaders in the telematics field. This has been recognised by prestigious firms such as Sabre, Covéa Insurance and A-Plan, which have a deep knowledge and experience of the motor market, choosing to work with us.”

Advanced functionality, such as the auto-start feature, makes SoteriaDrive an attractive proposition for brokers and customers alike. By detecting when the vehicle is moving and automatically activating the SoteriaDrive app, the onus on policyholders to remember to start the app every time they begin a journey is removed.

Patrick Swords, Underwriting Director at Sabre, said:
“SoteriaDrive is a unique proposition, the result of a best-of-breed partnership between two companies we have longstanding relationships with – SSP and Wunelli. As Sabre is committed to opening up the growing telematics market to our brokers, we are delighted to be at the forefront of such an innovative development.”

Third charity golf event on course to help injured servicemen

Skipton Golf Club was home to our third annual charity golf day, in aid of the On Course Foundation, on Monday 9 June. The event was organised by David Rasche in conjunction with the Halifax-based insurance software provider he founded, SSP. Although it rained for the first nine holes, the skies cleared and the Craven scenery could be seen in all its glory for the remainder of another fantastic day and evening of fundraising for the charity.

The On Course Foundation is a charity that helps severely injured servicemen and women recover through golf, as well as helping them find employment in the golfing industry and other supporting businesses. Set up four years ago by John Simpson, a former Senior Vice President of the sports management business, IMG, it is privileged to have The Duke of York as its UK Patron, and Arnold Palmer as Patron in the US.

“Golf, through the handicap system, is probably the only sport where disabled people can compete on even terms with able-bodied competitors,” said David Rasche.

“The service personnel find it a very positive force for both their mental and physical rehabilitation. Previously very fit individuals gain a new challenge, purpose, passion and social engagement through the charity which helps them rebuild their lives.”

SSP first became involved with the charity a few years ago, when David Rasche met John Simpson through golfing friends. As David’s eldest son is a senior Army Officer with experience of double tours of both Iraq and Afghanistan, he felt compelled to get involved. After supporting the charity for the past few years on SSP golf days, three years ago he decided it was time to take it a step further and organise a golf day at his home club.

Inviting business contacts from the insurance industry, the professions and local businesses, David was able to encourage 22 teams to get involved, with many insurance businesses including Beckett Insurance, Henderson Insurance, Ageas, Direct Group, RVM, Markerstudy and Premium Credit taking part. SSP and David’s other businesses, GB Group and Onyx Group, also entered teams and donated prizes.

Each team entered with three players and were then partnered with an injured serviceman to take part in the 18 hole Stapleford competition. Playing a shotgun start, all teams were off at 12.30 and after the initial rain, were lucky enough to enjoy the fabulous views in the Northern sunshine.

The scoring was excellent considering the early heavy rain and the winning three teams had insurance connections. Third place was claimed by the team from Beckett Insurance, with Sam Stoddart, ex-Kings Royal Hussars, Bob Beckett, Ilkley man, John Hanline and David’s son-in-law Paul Connolly. Second was the SSP team including David’s son Mark Rasche – a late replacement, Jonathan Davey, Richard Crocker and ex-RAF man Gez Almond.

Winners with a fabulous 99 points were the Deloitte Leeds team of Ilkley member Simon Wormald, Will Johnson, Matt Henderson and ex-Kings Royal Hussar, Richard Webb.

“Following an excellent dinner, the generosity of the guests at the auction was fantastic,” said David Rasche.

“We raised £13,000 through lots including a South African golf holiday, golf at two top Scottish courses and sporting memorabilia. Together with entry fees, donations and money collected for prizes at two par threes on the day, the grand total of money raised should be around £27,000.”

One event typifies the fortitude of the On Course members: Jason Evans, ex-REME, sadly slipped on the wet ground, twisting his prosthetic leg so badly it actually broke part of his leg around the stump. Undeterred by an ambulance trip to Airedale, he returned in amazingly good humour in time for the dinner with his team. He expected to be operated on at a hospital near home on the following day.

The charity is extremely grateful to Skipton Golf Club, everyone who took part and all the businesses and individuals who have supported the Skipton event in any way.

Bumper year for SSP topped off by Celent praise

SSP, a leading global provider of general insurance technology solutions, has had a bumper 12 months, signing up eight new clients and receiving significant praise in the recently published Celent reports on policy administration systems.

The reports rated SSP’s core insurance products (SSP Pure and SSP Select Insurance) in terms of technology and functionality, stating that: “Any insurer with a complex modernisation requirement would do well to consider SSP Select Insurance.”

SSP has invested heavily in developing its innovative SSP Select Insurance product to support the need for insurers to become more agile through digitalisation of their operations, improving customer experience and realising efficiencies. This has been recognised by insurers selecting SSP solutions and the Celent rankings.

SSP Pure Insurance’s technology ranking reflected its status as a more mature platform. The stability associated with this makes it a very popular product with SSP’s customers, as does the amount of functionality provided. This functionality was recognised by Celent, which described the product as “modern” and said that the continued investment from SSP was evident in the feedback and technology modernisation. In addition, with clients across Africa, Asia-Pacific and in Europe, SSP Pure Insurance is “clearly flexible and suited to multiple markets”.

The growth in SSP’s customer base and positive Celent rankings reflect the organisation’s commitment to continuously enhance its solutions and provide insurers with the tools they need to enable future growth and innovation.

Stephen Lathrope, Managing Director of SSP’s Insurer Division, said:
“These rankings reflect our commitment to continuously enhance our solutions to provide insurers with the tolls and solutions they need to enable future growth and innovation. With Celent also ranking SSP against its peers in terms of the service provided, based on customer interviews, the positive feedback provided demonstrates the confidence insurers have in the solutions we provide.”

These new business wins for SSP Insurer Division are in addition to new client contracts and customer upgrades in both SSP’s Broker Division and Financial Services Division.

Legal & General chooses SSP to support digital strategy

SSP today announced that Legal & General has chosen to implement SSP Select Connect in its general insurance business to help drive further improvements in efficiency and customer service.

Following a successful proof of concept, Legal & General will integrate SSP Select Connect with its existing Insure/90 policy administration system, enabling it to extend its capabilities and streamline business processes.

Legal & General chose SSP after a rigorous selection process that highlighted the capabilities of the SSP Select Connect software, as well as the knowledge and experience of the SSP team.

Rob Regan, COO of Legal & General’s general insurance business, said:
“Not only did the proof of concept prove that SSP Select Connect was the right technology, it also proved SSP had the right team in place to deliver a solution that will allow us to achieve our business objectives. During the process it was clear that SSP’s experience across the industry and their detailed operational-level knowledge of Insure/90 would help increase the pace of our innovation.

“To continue to improve the experience we deliver to our customers and to offer quality, value-for-money products across all our channels, we need to ensure we have the right technology and relationships in place. Throughout the entire process, the SSP team worked closely with our business and IT teams to ensure all our critical success factors were met. I look forward to working with SSP over the coming months to further develop our capabilities.”

Kevin Gaut, Chief Technology Officer of SSP’s insurer division, said:
“With mobile adoption and consumer expectations rising and the ease of comparison creating an unprecedented level of price transparency, delivering excellent customer service and driving down costs are key priorities for insurers. To achieve this, insurers need to continue to invest to enhance and

modernise their core systems to ensure they have the flexibility they need to respond to market demands faster than ever before.

“We are delighted to be working with Legal & General on this project and supporting its future development. Implementing SSP Select Connect will help Legal & General meet its customers’ changing needs via a range of distribution channels, while minimising disruption and risk, improving operational efficiency and controlling costs.”

A component of the SSP Select Insurance suite, SSP Select Connect is a development toolkit specifically designed to enable insurers to deliver on-demand customer self-service via the internet, improve processes and provide a seamless upgrade path to a new platform.

Unlike other web service products, SSP Select Connect has been built from the ground up by SSP’s Insure/90 experts. It is the only tool that provides a library of Insure/90 specific customisable service templates for a wide range of business processes and inquiries including quotation, quote conversion, new business, cancellation, renewal and many more, allowing rapid delivery of lower maintenance web services.