Over the last 8+ years, the RAC has developed a long-term professional partnership with SSP. The relationships are strong with the SSP teams and employees whom we engage with daily, both from Service and Change perspectives. We have also found that the overall reliability of the platform has improved over time.
The SSP software is an integral part of the RAC’s consumer business, being the Policy Administration Platform which holds our customer and policy details; it has multiple links to other applications and systems within the RAC estate.
SSP have expertise in their field and have provided us with one of our core systems for approaching a decade. Their forthcoming system SSP Broking is also of interest to the RAC, and we look forward to seeing what new capabilities are available through this platform in the future.
The RAC are also members of SSP’s distribution business Keychoice, which enables us to connect with hundreds of high street brokers at once, all of whom can offer their customers more tailored motor cover. It is valuable to be able to use this platform to develop innovative new products through our partnership with SSP.