SSP and Policyfast partner with special terms for caterers

SSP has formed a partnership with Policyfast, a wholesale underwriting agency offering a range of insurance products to UK brokers. Their range of products provide brokers with access to many niche areas via many of the UK’s leading insurers.

Policyfast’s catering products will enhance SSP’s Commercial E-Trading platform, adding to the portfolio of over 10 leading insurers and products available. They can offer quotes for Restaurants, Fast Food Takeaways, Cafes, Pubs, Wine Bars, Caterers and other aspects of the Food and Drink industry, including Fish and Chip shops.

Simon Taylor, Managing Director at Policyfast, said:
“Policyfast recognises that the food and hospitality sector, in the current market, can be a difficult place for brokers. Added to that, no two brokers are exactly the same and each will have a different preferred approach to placing business. By partnering with SSP we are offering brokers another way to trade with us, in addition to our web portal, email and face-to-face. They can come to us in whichever way they prefer, while also saving them time and money. This is part of our wider drive to make it as easy as possible to trade with Policyfast, across our full range of products.”

Claire Faulding, Head of Keychoice and Commercial E-trading at SSP said:
“I am delighted to be working with Policyfast to further enhance our range of commercial e-traded products. As a provider of niche and standard products, Policyfast can offer brokers using SSP software with a more competitive and wider range of quotes to choose from, helping them to grow their business.”

SSP’s brokers to cover more commercial risks through Ark partnership

SSP has partnered with underwriting agency Ark Insurance Group (Ark) to expand the tradesman offering available to its brokers. The enhanced panel enables brokers to benefit from wider acceptance criteria, so they can write a greater spectrum of building and allied trade risks.

The Ark tradesman product covers 95% of trades, including those classified as high risk, such as roofing and hazardous locations. It also offers a very strong referral capability, with quotes for individuals with adverse financial histories provided on a referral basis.

A large number of builders have been affected by bankruptcy or CCJs, making it difficult for them to obtain cover. This product provides a route for SSP’s brokers to access that market, and so write business that they might otherwise have had to turn away.

SSP is also partnering with Ark on a number of other products, including commercial vehicle, home and landlords. All of these will be available for e-trade, further enhancing SSP’s strong reputation for e-trading business across numerous lines.

Ron Atkinson, Distribution Director at SSP said:
“Given the current market conditions, I am delighted to be expanding our tradesman panel to enable our brokers to write a wider spectrum of commercial risks.

“With a large number of risks quoted for on referral, brokers can offer their customers cover tailored to their individual needs, even if they have an adverse credit history or are self-employed.”

Rachel Gow, Managing Director at Ark Insurance Group said:
“I am pleased to have partnered with SSP for the distribution of a number of our products. Working with SSP enables us to trade with a large number of high quality brokers that we wouldn’t otherwise have access to, all through a single partner.”

Keychoice and RAC extend relationship with specialist products

Keychoice, the insurance distribution business owned by SSP, is pleased to announce the extension of its long-term relationship with the RAC for a further five years. This will see the RAC continue as its exclusive breakdown partner until early 2024.

The new deal underlines Keychoice’s commitment to nurturing longstanding partnerships with market-leading brands, and the development of additional products through these partners to drive further benefit and value for its members.

Following the success of RAC car, van and bike breakdown, Keychoice is broadening its members’ product portfolio with the introduction of five specialist breakdown products, as well as RAC motor legal expenses and RAC top-up loss insurance.

Keychoice’s broking community has shared that their customers have asked for more commercially-orientated RAC breakdown and motoring products. To meet this demand, brokers who are Keychoice members will be able to offer cover for taxi, motorhome, minibus, courier vehicle and taxi minibus breakdowns. This includes recovery of the vehicle to a single destination anywhere in the UK and onward travel if the vehicle can’t be repaired at the roadside.

With RAC top-up loss insurance, if a customer’s vehicle is written off, they will be paid 25% on top of their insurer’s settlement figure. This additional payment helps to top-up any shortfall in the price paid for the vehicle versus its current market value. This is particularly pertinent for self-employed individuals, for whom their vehicle is their business.

Ron Atkinson, Distribution Director at SSP said:
“I’m delighted to have extended our partnership with the RAC, which is testament to the strong relationship we’ve already built up.

“Keychoice members are set to have access to a total of ten products from a leading brand with an excellent reputation and customer service, and we have a number of other ancillary products in the pipeline. As a result, brokers will have the flexibility and functionality to keep their customers on the road, both for pleasure and business.”

Richard Fuller, Head of Partnerships at the RAC said:
“SSP is a trusted strategic partner, so it’s great to be able to announce a new long-term arrangement with its Keychoice distribution business.

“Keychoice enables us to connect with hundreds of high street brokers at once, all of whom can offer their customers more tailored motor cover. My team and I look forward to working with Keychoice to develop, in partnership, innovative new products that continue to deliver value to its brokers and their customers.”

SSP invests in commercial lines with new appointment

SSP has strengthened its Keychoice insurance distribution business with the appointment of Graham Walker as Commercial Lines Relationship Manager.

The move follows the announcement of Keychoice’s regional panel for commercial lines business in July. Reporting directly to Ron Atkinson, Distribution Director, Walker will use his wealth of industry expertise to drive the panel forward, working closely with providers to develop a best-of-breed solution that provides a significant competitive advantage for brokers and insurers.

Walker brings over 30 years’ experience to the role, gained in both a family-run local brokerage and several key positions in the commercial arm of Swinton, where he managed local insurer relationships.

A key part of SSP’s strategy is the adoption of commercial e-trading, which makes it easier and quicker for brokers to gain multiple quotes from different insurers with no re-keying. In return, insurers gain greater access to high street brokers, one of the most profitable channels in the UK insurance market.

The distribution of commercial insurance products is evolving quickly, and SSP is committed to the adoption of e-trading. SSP has seen an uptake in volumes as a result of this revitalised approach to commercial e-trading and recently announced Ageas as the third leading insurer to join its Polaris imarket live-chat platform.

“I am delighted to be joining the SSP distribution team at such an exciting time, where development and innovation are at the forefront of every project,” said Walker. “From a commercial point of view, SSP has a clear vision to increase the range of products available to Keychoice members to help them grow their business. I am looking forward to meeting and working with our fantastic partners.”

Speaking about the appointment, Ron Atkinson said: “I am really pleased to welcome someone of Graham’s calibre to Keychoice to champion commercial lines. He is our fourth new appointment in the last 10 months, as we invest in our team ready for the next phase of growth and evolution.”

Ageas becomes third insurer to adopt SSP’s live integrated web chat service

SSP today announces that Ageas has become the third leading insurer to go live with the Polaris imarket live-chat service on its commercial e-trade platform. This follows hot on the heels of the addition of AXA to the live-chat panel last month, and the launch with Allianz Insurance earlier this year. A number of other insurers are due to implement it shortly.

SSP’s brokers can use the integrated web chat functionality to communicate in real-time with underwriters at the three insurers at any stage of the buying process without leaving the SSP application. Being able to obtain answers quickly and easily to questions about products and rates encourages brokers to continue placing business through the e-trade channel.

With integrated e-trading, client information is keyed in once, removing the errors and omissions that occur when data is re-keyed several times, as well as providing significant time and efficiency savings. The addition of a third insurer to the panel means SSP’s brokers will benefit from even greater efficiencies, freeing further time for them to focus on their customers’ needs.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to welcome Ageas as the latest leading insurer to join our live-chat platform. The expansion of our panel is testament to SSP’s revitalised approach and commitment to the commercial lines market, and our drive to increase adoption of commercial e-trading.”

Cathy Taylor, Head of Commercial Underwriting and Operations at Ageas said:
“We are continually looking to review and refine the e-trading service Ageas provides to brokers. Enabling brokers to communicate with us through this integrated web chat functionality makes it easier for them to do business with us and meet consumer demands for a speedy service.”

SSP and AXA provides brokers with live integrated web chat service

Insurance technology specialist SSP has partnered with AXA to provide brokers with greater access to the Polaris imarket live-chat service on its commercial e-trade platform. AXA is the second insurer to go live with this integrated web chat functionality, following the launch with Allianz Insurance earlier this year, and a number of other insurers are due to implement it in the near future.

The addition of AXA to the live-chat panel means SSP’s brokers can now discuss a quote in real-time with one of AXA’s digital underwriters at any stage of the buying process without leaving the SSP application. As the digital underwriters typically respond to queries in less than 20 seconds, it is a very efficient channel for brokers to get the instant trading support they need to continue placing the business.

The e-trade platform removes the need to re-key client information several times, reducing errors and omissions while providing significant time and efficiency savings. This frees brokers to spend more time with clients to deliver the bespoke advice and support they need.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be expanding our live-chat service by making it available to our brokers through AXA.

“SSP is committed to serving the entire insurance market, across both commercial lines and personal lines business. Figures from AXA show that 92% of brokers rate its live-chat as good or excellent, so by enhancing this engagement between insurers and brokers, our integrated web chat functionality will encourage brokers to make greater use of this channel, driving adoption of commercial e-trading.”

SSP enhances commercial lines trading with web chat launch

Insurance technology specialist SSP has launched the Polaris imarket live-chat service on its commercial e-trade platform this month. Allianz Insurance is the first UK insurer to go live with this integrated web chat functionality, and other insurers are due to implement it shortly.

The imarket live-chat service enables SSP’s brokers to chat online with underwriters at Allianz in real-time to ask any questions about its rates and products. By being able to communicate easily and directly with an insurer without leaving the SSP application, brokers can get the answers they need to continue placing the business.

With such increased ease of engagement, brokers have greater confidence in the rates and more trade will be kept within the e-trade space.

Ron Atkinson, Head of Distribution Relationships at SSP said:
“SSP has an excellent track record in the personal lines space, and we have brought all our functions together to employ the same methodology to commercial lines. The launch of the imarket live-chat service on our platform is confirmation of SSP’s commitment to the commercial lines market and to getting things done quicker.

“By revitalising our approach and introducing innovative initiatives such as live-chat, we are helping to drive adoption of commercial e-trading. Our brokers offer a source of significant untapped GWP for insurer partners. As we add more insurers to the panel, our brokers will benefit from greater efficiencies, freeing them to provide the advice and support customers want in order to deliver the best service possible.”

Julie Tongue, Digital Trading Manager, Allianz Insurance said:
“Allianz is delighted to be the first insurer to deploy live-chat with SSP. Live-chat provides brokers with an alternative method to contact our team of expert SME underwriters and makes it easier for our customers to do business with us. It allows brokers to remain within the e-trading journey whilst contacting Allianz in real-time, providing operational efficiencies for both parties.”