Posts

SSP and Keychoice launch three new products with NIG

Keychoice, the insurance distribution business owned by SSP, has just announced a new partnership with NIG, the commercial insurance specialists, to offer its broking community access to a fully integrated Commercial Vehicle (CV) policy through SSP’s back-office systems.

The NIG Commercial Vehicle insurance policy is designed for single vehicle contracts on a named driver basis, for vehicles up to 3.5 tonnes and offers comprehensive and third party fire & theft cover options. NIG will also be offering preferential rates on the new CV product, making it a very competitive offering for Keychoice members.

As well as the new Keychoice partnership, NIG have also launched two new commercial products on SSP’s commercial e-trading platform. The Tradesman and Shop products have enhanced the growing panel of commercial policies that are available to e-trade.

Claire Faulding, Head of Keychoice and Commercial e-trading at SSP said:
“I am delighted to be working with NIG to enhance both our Keychoice and commercial e-trade offerings. By working in partnership, we are continuing to support our Keychoice brokers, helping them to grow their businesses, whilst the new e-traded commercial products reinforces our commitment to grow the e-trading route, enabling our brokers to trade efficiently and provide the best possible service to their customers.”

Nick Makin, eTrade Business Manager at NIG said:
“We’re excited to have our Shop and Tradesman products available to brokers on SSP’s commercial e-trading platform, and we look forward to working with SSP and their brokers to develop their accounts in the future.”

Keychoice partners with DAS UK Group to e-trade legal expenses cover

Keychoice, the insurance distribution business owned by SSP, has partnered with DAS UK Group to provide its broking community with access to two new commercial propositions for businesses through its e-trading platform.

While such products have historically been quite complex, this partnership enables Keychoice members to offer easy-to-explain commercial legal expenses insurance (LEI) and loss assist policies to their customers in a simple and straightforward way.

The LEI product is suitable for both small businesses and those with a turnover of up to £50m per annum, providing them with cover for the cost of legal representation. With loss assist, Keychoice members can help customers facing a large cost claim on a commercial policy. The product covers the professional fees of a loss adjuster, who will help prepare the customer’s claim and negotiate a settlement on their behalf.

Both products are available as standalone policies, with commercial legal expenses also available as an add-on, and include access to telephone legal advice for any commercial problems.

DAS will also be launching further commercial propositions and a new range of personal products onto the SSP platform over the coming months.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be working with DAS UK to enable our members to quickly and digitally provide legal expenses cover to their business customers.

“This is another important step in our commitment to making as many commercial products as possible available through the e-trading route, enabling our brokers to trade efficiently and provide the best possible service to their customers.”

James Henderson, Managing Director Insurance UK & Ireland, DAS UK Group, said:
“Our partnership with Keychoice is an integral part of our extensive programme of digital transformation and will enable us to bring our market leading products to its brokers in an efficient and integrated way.”

 

SSP’s brokers to cover more commercial risks through Ark partnership

SSP has partnered with underwriting agency Ark Insurance Group (Ark) to expand the tradesman offering available to its brokers. The enhanced panel enables brokers to benefit from wider acceptance criteria, so they can write a greater spectrum of building and allied trade risks.

The Ark tradesman product covers 95% of trades, including those classified as high risk, such as roofing and hazardous locations. It also offers a very strong referral capability, with quotes for individuals with adverse financial histories provided on a referral basis.

A large number of builders have been affected by bankruptcy or CCJs, making it difficult for them to obtain cover. This product provides a route for SSP’s brokers to access that market, and so write business that they might otherwise have had to turn away.

SSP is also partnering with Ark on a number of other products, including commercial vehicle, home and landlords. All of these will be available for e-trade, further enhancing SSP’s strong reputation for e-trading business across numerous lines.

Ron Atkinson, Distribution Director at SSP said:
“Given the current market conditions, I am delighted to be expanding our tradesman panel to enable our brokers to write a wider spectrum of commercial risks.

“With a large number of risks quoted for on referral, brokers can offer their customers cover tailored to their individual needs, even if they have an adverse credit history or are self-employed.”

Rachel Gow, Managing Director at Ark Insurance Group said:
“I am pleased to have partnered with SSP for the distribution of a number of our products. Working with SSP enables us to trade with a large number of high quality brokers that we wouldn’t otherwise have access to, all through a single partner.”

Ageas becomes third insurer to adopt SSP’s live integrated web chat service

SSP today announces that Ageas has become the third leading insurer to go live with the Polaris imarket live-chat service on its commercial e-trade platform. This follows hot on the heels of the addition of AXA to the live-chat panel last month, and the launch with Allianz Insurance earlier this year. A number of other insurers are due to implement it shortly.

SSP’s brokers can use the integrated web chat functionality to communicate in real-time with underwriters at the three insurers at any stage of the buying process without leaving the SSP application. Being able to obtain answers quickly and easily to questions about products and rates encourages brokers to continue placing business through the e-trade channel.

With integrated e-trading, client information is keyed in once, removing the errors and omissions that occur when data is re-keyed several times, as well as providing significant time and efficiency savings. The addition of a third insurer to the panel means SSP’s brokers will benefit from even greater efficiencies, freeing further time for them to focus on their customers’ needs.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to welcome Ageas as the latest leading insurer to join our live-chat platform. The expansion of our panel is testament to SSP’s revitalised approach and commitment to the commercial lines market, and our drive to increase adoption of commercial e-trading.”

Cathy Taylor, Head of Commercial Underwriting and Operations at Ageas said:
“We are continually looking to review and refine the e-trading service Ageas provides to brokers. Enabling brokers to communicate with us through this integrated web chat functionality makes it easier for them to do business with us and meet consumer demands for a speedy service.”

SSP and AXA provides brokers with live integrated web chat service

Insurance technology specialist SSP has partnered with AXA to provide brokers with greater access to the Polaris imarket live-chat service on its commercial e-trade platform. AXA is the second insurer to go live with this integrated web chat functionality, following the launch with Allianz Insurance earlier this year, and a number of other insurers are due to implement it in the near future.

The addition of AXA to the live-chat panel means SSP’s brokers can now discuss a quote in real-time with one of AXA’s digital underwriters at any stage of the buying process without leaving the SSP application. As the digital underwriters typically respond to queries in less than 20 seconds, it is a very efficient channel for brokers to get the instant trading support they need to continue placing the business.

The e-trade platform removes the need to re-key client information several times, reducing errors and omissions while providing significant time and efficiency savings. This frees brokers to spend more time with clients to deliver the bespoke advice and support they need.

Ron Atkinson, Distribution Director at SSP said:
“I am delighted to be expanding our live-chat service by making it available to our brokers through AXA.

“SSP is committed to serving the entire insurance market, across both commercial lines and personal lines business. Figures from AXA show that 92% of brokers rate its live-chat as good or excellent, so by enhancing this engagement between insurers and brokers, our integrated web chat functionality will encourage brokers to make greater use of this channel, driving adoption of commercial e-trading.”

SSP enhances commercial lines trading with web chat launch

Insurance technology specialist SSP has launched the Polaris imarket live-chat service on its commercial e-trade platform this month. Allianz Insurance is the first UK insurer to go live with this integrated web chat functionality, and other insurers are due to implement it shortly.

The imarket live-chat service enables SSP’s brokers to chat online with underwriters at Allianz in real-time to ask any questions about its rates and products. By being able to communicate easily and directly with an insurer without leaving the SSP application, brokers can get the answers they need to continue placing the business.

With such increased ease of engagement, brokers have greater confidence in the rates and more trade will be kept within the e-trade space.

Ron Atkinson, Head of Distribution Relationships at SSP said:
“SSP has an excellent track record in the personal lines space, and we have brought all our functions together to employ the same methodology to commercial lines. The launch of the imarket live-chat service on our platform is confirmation of SSP’s commitment to the commercial lines market and to getting things done quicker.

“By revitalising our approach and introducing innovative initiatives such as live-chat, we are helping to drive adoption of commercial e-trading. Our brokers offer a source of significant untapped GWP for insurer partners. As we add more insurers to the panel, our brokers will benefit from greater efficiencies, freeing them to provide the advice and support customers want in order to deliver the best service possible.”

Julie Tongue, Digital Trading Manager, Allianz Insurance said:
“Allianz is delighted to be the first insurer to deploy live-chat with SSP. Live-chat provides brokers with an alternative method to contact our team of expert SME underwriters and makes it easier for our customers to do business with us. It allows brokers to remain within the e-trading journey whilst contacting Allianz in real-time, providing operational efficiencies for both parties.”