Teams for the win – Amy Chatwin

Being new at SSP when lockdown first happened, I was quite worried that I wasn’t going to be able to cope. I had only been in the office for around three weeks so I was still learning quite a lot about the way things work at SSP. 

At first, I found working from home quite challenging as I didn’t know much about insurance and the way SSP worked. But from day one to now I have had a lot of support from my line manager and colleagues which has made it easier. 

Since working from home I have had several training sessions from different colleagues. We used Microsoft Teams to complete the training which helped a lot, it allows you to watch over someone else’s screen and they can also see yours if needed, this made the training easier because you can watch what the other person is doing.

My overall experience working from home hasn’t been as bad as I thought, I think the main thing I miss is the routine and having face-to-face conversations with different people. I would like to go back to the office soon but for now working from home isn’t too bad.

Amy Chatwin,
Incident Associate

A supportive environment – Michelle Sullivan

I joined SSP in December 1991 having previously spent five years working for a large insurer. Twenty-nine years on I now lead the Broking Corporate Account Management team.

What is the most enjoyable thing about working at SSP? It’s really hard to single out just one thing as I’ve had the good fortune to work in a number of roles across the business whilst interacting with a varied and interesting range of colleagues, customers and projects. No two days are ever the same so I’ve always got plenty to do.

Two things that I particularly enjoy about my role, firstly, being able to help develop other members of the team and see them grow into accomplished account managers. Secondly, working with the wider business to ensure we deliver the best service we can to our clients.

SSP offers daily challenge, whilst working in an interesting and supportive environment that gives its employees the opportunity to develop both as individuals and in their careers.

Michelle Sullivan,
Regional Sales Manager